Help Center – Everything You Need to Know Before Your Visit

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Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

FAQs About the USS Midway Museum

What is the USS Midway Museum?

The USS Midway Museum is a naval aircraft carrier museum located at Navy Pier in San Diego, showcasing the historic aircraft carrier USS Midway.

When was the USS Midway commissioned?

The USS Midway was commissioned in 1945 and served until 1992.

How large is the USS Midway aircraft carrier?

It is 1,001 feet long and was the largest ship in the world when commissioned.

What can I see inside the museum?

Visitors can explore over 60 locations including the flight deck, engine room, bridge, and various living quarters.

Are there interactive exhibits at the museum?

Yes, the museum features climb-aboard aircraft, flight simulators, and a virtual reality flight simulator ride.

Who narrates the audio tours?

Former Midway sailors provide narration for the self-guided audio tours.

Is the museum suitable for children?

Yes, the museum is family-friendly and offers educational programs and special audio tours for youngsters.

What special events are held at the USS Midway Museum?

The museum hosts over 700 events annually, including Navy ceremonies and private celebrations.

Are there any films or shows associated with the USS Midway?

Yes, the museum features the Battle of Midway Theater and has appeared in productions like the Top Gun franchise.

Where is the USS Midway Museum located?

It is located at Navy Pier in San Diego, California.

Can visitors access the aircraft carrier deck?

Yes, visitors can walk on the flight deck and explore various aircraft and exhibits.

Does the museum offer guided tours?

VIP docent tours are available for private guided experiences.

Are dining options available on-site?

Yes, Café 41 offers food and beverages onboard the ship.

Are there gift shops at the museum?

The Jet Shop gift store offers souvenirs related to the USS Midway and naval history.

Is the USS Midway Museum a nonprofit?

Yes, it is a registered 501(c)(3) nonprofit organization.

Does the museum offer educational programs?

Yes, educational outreach and youth programs are available for schools and groups.

Can visitors take part in overnight programs?

The museum offers overnight adventure programs for children.

What role did the USS Midway play during its service?

It served as the longest-serving aircraft carrier of the 20th century, participating in Cold War missions and humanitarian efforts.

Are there accessibility accommodations at the museum?

While specific details are not listed, the museum is designed to accommodate visitors of all ages and mobility levels.

Is this the venue’s official site?

This site offers official tickets to the venue. It, however, is not the official site of the venue.